Paradane LLC is the operator of this website and the controller of information submitted through it. You can contact us at hello@paradane.com or at Paradane LLC, 515 Jordan Pl, Charlotte, NC 28205, United States.
When you send a project enquiry, we collect your name, email address, and project details. You may also provide a phone or WhatsApp number, company name, project type, budget range, and intended timeline. We also process basic technical and analytics information needed to operate, protect, and improve the website, such as page visits, device and browser details, approximate location, referral information, and network information used to limit abusive submissions.
We use enquiry information to respond to you, understand a requested project, prepare a proposal, communicate about services, and keep appropriate records of business conversations. We use security, submission-limit, and analytics information to protect the website and contact channel from misuse and understand how visitors use the site.
We process information you provide to take steps at your request before entering a possible service agreement and to pursue our legitimate interest in responding to genuine enquiries and operating a secure business website. If a project begins, the relevant agreement may also require us to keep and use project communications.
The website and contact endpoint are deployed through Cloudflare infrastructure. PostHog is used to understand website usage and form events. We may share information with service providers only where needed to host, secure, communicate about, analyze, or deliver requested services. We do not sell personal information submitted through the website.
We retain enquiry information for as long as reasonably needed to answer your request, manage a potential or active client relationship, keep necessary business records, or resolve disputes. You may ask us to delete an enquiry when it is no longer required for these purposes.
Paradane is based in the United States. Our hosting and communication providers may process information in the United States or other countries where they operate. Where applicable law requires safeguards for a transfer, we take appropriate steps through our provider arrangements.
You may ask to access, correct, or delete the personal information you submitted, or object to certain processing where applicable. Email hello@paradane.com with your request. We may need to verify your identity and may retain information where required by law or legitimate record-keeping needs.
We use reasonable administrative and technical measures intended to protect submitted information, including form validation and submission controls. No online transmission or storage method can guarantee complete security. We may update this policy as the website or our services change; the current effective date appears above.
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